Frequently Asked Questions
How do I order for a gift box?
We have added a few boxes on our website for you to pick from, but for any reason you don't like anything on the website you can email us at firstname.lastname@example.org or you can message us on Instagram for customizing your box.
Can I include a gift note with my order?
Yes, we can add a gift note for you with your order.
How long will my order take to processed?
It takes 3-4 business days for us to process the order. Once the order is shipped, orders usually take 3-5 days to arrive. Please note this is an average turnaround time, but some unexpected delays may occur. Additional fees may apply if you choose to expedite the order.
How much is shipping?
Shipping costs vary depending on the order total and the weight of the box. Shipping costs are calculated at checkout.
Do you ship internationally?
Currently we only ship within the United States and to Canada.
Do you accept returns & exchanges?
We do not accept returns or exchanges, all sales are final. If you have an issue with your order please reach out to us directly.
Follow us along on Instagram at @simplyhandpickedco.